Urgent notice! Don't hang up when you receive this call
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The 95120 National Telephone Traffic Control System has been officially launched in disease control institutions at all levels nationwide on June 26, 2023. The system has functions such as unified external call numbers, AI intelligent external calls, call reminders and hanging up SMS, and multi terminal applications
The 95120 National Telephone Traffic Control System has been officially launched in disease control institutions at all levels nationwide on June 26, 2023. The system has functions such as unified external call numbers, AI intelligent external calls, call reminders and hanging up SMS, and multi terminal applications. It can carry out telephone traffic control throughout the entire time and in multiple scenarios, effectively reducing the rejection and missed connection rates of those who have been transferred, reducing the work pressure and intensity of grassroots flow control personnel, and improving work efficiency.
Epidemiological investigation (hereinafter referred to as epidemiological investigation) refers to the use of epidemiological methods for investigation and research. Doing a good job in epidemiological investigation is crucial for the early detection and reporting of infectious disease cases. The flow survey work is mainly carried out through face-to-face and on-site flow surveys, and telephone flow surveys are an important means of quickly obtaining relevant information about the survey subjects.
In order to improve the authority and standardization of national telephone flow dispatching, ensure accurate and timely collection of flow dispatching information, and provide support for epidemic risk research and response, the National Disease Control Bureau, together with the Ministry of Industry and Information Technology, determined the "95120" short number as the special number for national disease control telephone flow dispatching, and developed a telephone flow dispatching system to provide unified numbers, credible identities, hierarchical management, safe and controllable Efficient and convenient telephone traffic control assistance tool.

Source: CCTV News Client
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