Is it acceptable for you to charge for check-in and seat selection by plane?

Tech 2023-07-15 19:19:42 Source: Network

#According to multiple media reports, recently, many consumers have reported that early check-in and seat selection by plane require a fee. It is understood that the autonomous seat selection fee for international flights ranges from tens of yuan to 500 yuan, and there have also been check-in seat selection fees for domestic flights

#According to multiple media reports, recently, many consumers have reported that early check-in and seat selection by plane require a fee. It is understood that the autonomous seat selection fee for international flights ranges from tens of yuan to 500 yuan, and there have also been check-in seat selection fees for domestic flights. Once this news was spread, it quickly sparked a lot of heated discussions, and many people may also be the first to hear about flight seat selection fees.

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Netizens question whether the airline's check-in and seat selection fees are reasonable? Can consumers accept it? It is understood that Air China, China Southern Airlines, and China Eastern Airlines launched "paid seat selection", "paid seat selection", or "preferred seat selection" services in 2014 or 2015, but they were eventually stopped! According to aviation expert Lin Zhijie, seat selection fees have become standard in major European and American countries. Netizens believe that although it is not uncommon for foreign airlines to pay for seat selection, it is not common for domestic airlines to pay for seat selection. They may also need to disclose transparent fee standards and even introduce relevant supporting regulations. Netizens believe that the seat selection fee for international flights by domestic airlines is more like a value-added service for passengers, similar to a VIP lounge or VIP channel!

At present, domestic airlines implement an unfixed seat mode for ticket purchases, which means that seats are only confirmed during check-in. Perhaps airlines directly fix their seat numbers when purchasing tickets, and depending on the seat position, determine different charging standards for whether it is by the window or aisle, and whether it is by the front or rear seats. This may make it easier for consumers to accept the same seat as they spend. For example, in 2021, China Eastern Airlines launched a "one-step check-in" service, achieving a one-step check-in of "ticket purchase and seat selection", which may be worth learning from.

According to incomplete statistics, domestic airlines charge for international flight check-in and seat selection fees, including China Southern Airlines, Sichuan Airlines, Air China, China Eastern Airlines, etc.

Why do passengers still have to accept the "temporary" increase in check-in and seat selection payment requirements from airlines? This may be a helpless move by passengers. International flights have long flight times, and comfortable and suitable seats are important for long-distance travelers. Moreover, even if the flight is already booked, temporary adjustments are not cost-effective. The airline may have seized this mentality of passengers and provided this value-added service. By paying, one can sit in the desired seat, and by paying, one can smoothly board the plane. On the contrary, it is better for a good seat to be empty than for passengers to choose from.

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According to an expert, in the future, domestic flights may gradually pilot seat selection fees. But the most crucial aspect of this model is to have a more reasonable and user-friendly design, rather than becoming a dominant clause.

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