China Consumer Association will carry out the consumption supervision work of "opposing compulsory attention to official account"

Tech 2023-06-19 17:40:13 Source: Network

[Global Network Science and Technology Comprehensive Report] On June 19, it was reported that the China Consumers Association (hereinafter referred to as "China Consumer Association") would carry out nationwide consumption supervision work of "opposing compulsory attention to official account".In the The Internet Age, code scanning consumption continues to be popularized

[Global Network Science and Technology Comprehensive Report] On June 19, it was reported that the China Consumers Association (hereinafter referred to as "China Consumer Association") would carry out nationwide consumption supervision work of "opposing compulsory attention to official account".

In the The Internet Age, code scanning consumption continues to be popularized. Operators require consumers to pay attention to the official account, and through the practice of placing orders, settling accounts, and issuing invoices on the official account, they can obtain a large number of reading and attention, and attract consumers to pay more attention and patronize again through advertising, information push, and other ways to enhance user stickiness. However, this "efficient" and "fast" consumption mode has brought troubles to many consumers because some places set up payment by paying attention to official account, forced to authorize personal information, and frequently pushed advertisements. After scanning the code, consumers will often be harassed by a large number of irrelevant information such as advertisements and coupons sent by the official account, and may also face the risk of personal information disclosure and falling into consumption traps in the process of applying for various permissions.

The China Consumers Association stated that any business behavior of any enterprise must respect the wishes of consumers, safeguard their legitimate rights and interests, and uphold the bottom line of the law. The operator's behavior of paying attention to the official account or using mobile APP and applet as the premise for consumers to exercise their rights or enjoy services, and in the process of obtaining consumer personal information unrelated to services, has violated the provisions of the Consumer Rights Protection Law of the China and the Personal Information Protection Law of the Personal Information Protection Law of the People's Republic of China, and has infringed consumers' right to independent choice and fair trade, Consumers have the right to refuse and report.

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