Apple apologizes and compensates users for 710 yuan. What's going on?

Tech 2023-07-21 01:41:38 Source: Network

Recently, Apple apologized to users and compensated 710 yuan due to difficulties encountered by some users during the withdrawal process. What do you think of this measure?I was once a thriving observer who was not a bricklayerYour attention keeps me from getting lost! Your sharing is my ideal!Apple recently apologized to users who use its savings account function and promised to provide compensation to users who encounter withdrawal difficulties

Recently, Apple apologized to users and compensated 710 yuan due to difficulties encountered by some users during the withdrawal process. What do you think of this measure?

I was once a thriving observer who was not a bricklayer

Your attention keeps me from getting lost! Your sharing is my ideal!

Apple recently apologized to users who use its savings account function and promised to provide compensation to users who encounter withdrawal difficulties. According to the email sent by Apple, they will provide a one-time "goodwill credit" of $100 to affected users, equivalent to approximately 710 RMB, as compensation. This compensation measure is an action taken by Apple to address the serious overdue issues encountered by some users during the withdrawal process and improve the user experience. Specifically, Apple's savings account function is called "AppleCard savings account", similar to Alipay's "Yu'e Bao" in China. This feature allows users using AppleCard credit cards to receive rebates through specific consumption scenarios, and the rebate amount will be automatically deposited into a savings account to provide interest income for users. According to reports, only four days after its launch, this feature absorbed nearly $1 billion (approximately 7.1 billion RMB) in deposits, as the savings account offered a high annualized interest rate (4.15%) and did not have a minimum balance or deposit limit.

In order to address the difficulties encountered by some users during the withdrawal process, Apple has decided to provide a one-time compensation of $100 to these users. The compensation amount will be added to the user's Apple savings account, and the user can enjoy the relevant benefits, but may not be able to withdraw them.

Alipay is better than us. If you have nothing to do, you can get a cash bonus. It also collects five rich people every year, and the benefits are in place. But I may be ignorant. I haven't heard about it yet. Alipay takes the initiative to compensate users for their sense of user experience, and only heard that they are fined billions for violations.

This reminds me of a phenomenon: in our bank, when people go to withdraw money, if they withdraw less money, they will count it in person and not be responsible. If they withdraw more money, I'm sorry, we have monitoring here. This is a state-owned asset that must be returned. Is this a big store bullying customers?

Although I don't use an Apple phone anymore, Apple has shown a positive attitude and a higher sense of responsibility when facing user complaints and issues. Apple actively acknowledges and apologizes, and expresses its concern for users and determination to solve problems through compensation actions. However, our bank has not been proactive or responsible enough in handling user complaints. This is also reflected in indifference to user issues, failure to provide appropriate solutions or compensation measures, etc. Does this need further improvement?

I was once a thriving observer who was not a bricklayer

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