EY Launches "EY Intelligent Q&A," an Innovative Product Integrating Cognitive Intelligence and Professional Expertise to Support Sustainable Development

Tech 2025-03-17 14:54:49 Source: Network

EY Launches "EY Intelligent Q&A," an Innovative Product Integrating Cognitive Intelligence and Professional Expertise to Support Sustainable DevelopmentOn March 17th, EY Greater China launched its first innovative product integrating cognitive intelligence and professional expertise "EY Intelligent Q&A." This marks a significant milestone in EY's practice of "New Quality Productivity

On March 17th, EY Greater China launched its first innovative product integrating cognitive intelligence and professional expertise "EY Intelligent Q&A." This marks a significant milestone in EY's practice of "New Quality Productivity." The product aims to provide comprehensive intelligent support across all links, from basic knowledge to in-depth insights, helping various sectors more effectively address the challenges of sustainable development through a combination of technological innovation and wisdom. Mr. Shunjie Bi, EY Greater China Business Managing Partner, stated at the launch that this innovative initiative reflects EY's unwavering commitment to leveraging technological advancements to create value for clients.

At the heart of "EY Intelligent Q&A" are two intelligent robots: EYA.ai and ESG.ai. These robots focus on different areas, providing users with comprehensive intelligent services. EYA.ai leverages EY's extensive knowledge base in audit, tax, consulting, strategy and transactions, and financial services. It can intelligently search and integrate relevant professional information to provide users with in-depth answers on business operations, risk management, financial analysis, and market trends. Its powerful information processing capabilities help users quickly access needed information, improving work efficiency and providing reliable data support for business decisions.

EYA.ai's functionality extends beyond providing accurate answers; it explains the logic and rationale behind them, enabling users to more deeply understand the information. This is invaluable for those requiring in-depth analysis and decision-making. Furthermore, EYA.ai has a continuous learning capability, constantly updating its knowledge base to ensure the answers provided are always current and accurate. This allows EYA.ai to adapt to the ever-changing business environment and provide consistently reliable service.

Unlike EYA.ai, which focuses on a broader range of business areas, ESG.ai specializes in Environmental, Social, and Governance (ESG) matters. Based on EY's ESG knowledge base, ESG.ai provides real-time updates on the latest global regulations, market trends, and industry best practices, offering businesses actionable ESG strategic advice. In the current context of increasing global focus on sustainable development, ESG.ai provides crucial support for businesses. It helps companies better understand and comply with relevant regulations and develop strategies aligned with sustainable development principles, enhancing compliance, strengthening market competitiveness, and ultimately enabling them to stand out in a competitive market.

ESG.ai's value lies in its ability to help companies effectively address ESG-related challenges. It not only provides up-to-date information on regulations and standards but also helps identify potential risks and develop corresponding mitigation strategies. This is an invaluable tool for companies aiming for ESG leadership. Additionally, ESG.ai assists businesses in improving their ESG performance and translating it into measurable business value.

Ms. Jing Li, EY Greater China ESG and Sustainability Managing Partner, noted that the launch of "EY Intelligent Q&A" aims to address the previous problems of fragmented ESG information, outdated updates, and difficulties in interpretation, helping clients create long-term value. By providing real-time updates on ESG regulations and international standards, along with a deep understanding of sustainable development issues, "EY Intelligent Q&A" enables the public and corporate employees to better participate in sustainable development practices. Employees can leverage these tools to gain deeper insights into ESG practices, efficiently promoting the construction and upgrading of ESG management systems, thereby improving corporate compliance and market competitiveness.

The success of "EY Intelligent Q&A" lies in its seamless integration of EY's deep professional expertise with advanced technology. It is backed by years of accumulated experience and expertise across various fields, carefully curated and systematically processed to support these intelligent robots. This professional knowledge ensures the high quality and reliability of the information provided.

On a technical level, Mr. Jianguang Chen, EY Greater China AI and Data Consulting Service Partner, explained that "EY Intelligent Q&A" employs dynamic knowledge distillation technology and a RAG framework, transforming EY's accumulated professional knowledge into high-purity knowledge vectors, ensuring the efficiency and reliability of professional Q&A. This technological innovation is key to "EY Intelligent Q&A"'s ability to provide high-quality service. In the future, EY will continue to optimize large model inference efficiency, driving the technology's transition from "usable" to "trustworthy," continuously improving product performance and reliability to better serve clients.

The launch of "EY Intelligent Q&A" is not merely a product release but also EY's proactive exploration of future development directions. It represents EY's active embrace of technological advancement, leveraging technology to enhance service quality and better meet client needs. In this era of rapid technological change, continuous innovation is essential for adapting to market fluctuations and maintaining a leading position. EY's actions set a positive example for other companies.

"EY Intelligent Q&A" provides a powerful tool for businesses to address sustainable development challenges. It not only helps companies better understand and comply with relevant regulations but also assists in developing strategies aligned with sustainable development principles, enhancing compliance and market competitiveness. In the future, with continuous technological advancements and improvements, "EY Intelligent Q&A" will undoubtedly play an even greater role, creating more value for businesses and contributing to global sustainable development. This innovative initiative from EY will undoubtedly have a profound impact on the industry, driving it toward greater intelligence and efficiency. It also demonstrates EY's commitment as a global leader in professional services to technological innovation and sustainable development.

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