I pressed it hard for a long time, but this screen still doesn't light up
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Mr. Hu from Xiaoshan, Hangzhou has a 75 inch Hisense LCD TV set that he has only been buying for over three months
Mr. Hu from Xiaoshan, Hangzhou has a 75 inch Hisense LCD TV set that he has only been buying for over three months. A few days ago, he suddenly realized that no matter how much he presses the remote control, the screen of the TV is always black.
Is it only three months since a TV set with over 10000 yuan won't turn on?
reporterIs there no response from the TV?
Mr. HuHmm
reporterHow long will the screen appear when the remote control is pressed?
Mr. HuI'll be right out.
![](/attached/image1/2023/06/29/a330e1fbd013396f980f01816792d528.png)
Mr. HureporterBut the screen of this Hisense LCD TV has always been blackreporter.The indicator light of the TV remote control can be on, and the indicator light of the set-top box can also be on.75Mr. Hu322The price is 11099 yuan.
![](/attached/image1/2023/06/29/4d10450ff98fb9bcd3a47fb0727969ae.png)
Mr. Hu:24.
reporterHow long did you buy it?
Mr. Hu:Just three months ago.
reporter:
Mr. Hu:.
![](/attached/image1/2023/06/29/0d1dd12215efa3a318cc0fb21eb1009b.png)
Mr. Hu624.
reporter:
Mr. Hu:.
reporter:
Mr. Hu:To disassemble the machine, simply place it on the countertop and open it directly.
![](/attached/image1/2023/06/29/9d73dfaabbe7eb1144ff2be5726a0fd6.png)
reporter:
Mr. Hu:.
reporter:
Mr. Hu:He said it can't be changed.
reporter:
Mr. Hu:The replacement is within a month.
Mr. Hureporter.
![](/attached/image1/2023/06/29/540af8784e6689668b89a7137280e0ba.png)
Hisense National Customer Service Operator:The policy of replacing a new TV is to ensure that the performance of the TV is not affected within 30 days of purchase,.
reporter:
Hisense National Customer Service Operator:I can register his situation and provide feedback on it.
![](/attached/image1/2023/06/29/d9719117cafc7dff3376d9873d6a9490.png)
Mr. HuMr. Hu.
![](/attached/image1/2023/06/29/094ea84d17fb784ba034bcff7d1b190c.png)
Boss Guo, head of Suning.com Hangzhou Xiaoshan Daicun Store:.
reporter:
Hisense National Customer Service Operator:Ordinary brands usually take seven days.
reporter:
Hisense National Customer Service Operator:.
reporter:
Hisense National Customer Service Operator:.
reporter:
![](/attached/image1/2023/06/29/6ab6e363eb9f507754f7d26fcf0bfe1f.png)
Hisense National Customer Service Operator:.
reporter:
Hisense National Customer Service Operator:It's probably a board issue, power board or motherboard.
![](/attached/image1/2023/06/29/87fed9015a207e283904cd1b19e83b8f.png)
Mr. Hu:.
reporter:
Mr. Hu:What I mean is to replace it with a new one.
Mr. HureporterMr. Hu.
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