China Railway Group Limited (CRGL) officially debunks "speed-up" ticket booking software: Not a shortcut, but a pathway to risk

Tech 2025-01-22 11:36:09 Source: Network

China Railway Group Limited (CRGL) officially debunks "speed-up" ticket booking software: Not a shortcut, but a pathway to riskIn response to numerous passenger complaints regarding 12306 ticket purchasing and the use of "speed-up" ticket booking software, China Railway Group Limited (CRGL) issued a statement on January 22nd via its official WeChat account. The statement clearly indicates that the 12306 platform has never cooperated with any third-party "speed-up" software and details the functionality and potential risks associated with such software

In response to numerous passenger complaints regarding 12306 ticket purchasing and the use of "speed-up" ticket booking software, China Railway Group Limited (CRGL) issued a statement on January 22nd via its official WeChat account. The statement clearly indicates that the 12306 platform has never cooperated with any third-party "speed-up" software and details the functionality and potential risks associated with such software. The statement addresses misleading advertising, the falsehood of claimed technological advantages, the marketing gimmick of "speed-up packages," and various risks associated with using this software.

China Railway Group Limited (CRGL) officially debunks "speed-up" ticket booking software: Not a shortcut, but a pathway to risk

CRGL emphasizes that the 12306 platform has never allocated any tickets to third-party platforms nor established data links with them. Some "speed-up" software misleadingly implies a partnership with the 12306 platform through carefully designed interfaces and functionality descriptions a blatant falsehood. In reality, these software's claimed "technological advantages" are non-existent. The 12306 system has robust risk control mechanisms that effectively identify and intercept most abnormal behaviors of "speed-up" software, such as high-frequency ticket refreshing, placing these requests in a slow queue or directly rejecting them. This means using such software not only fails to increase purchasing speed but may actually reduce the success rate and even increase the difficulty of booking tickets, directly contradicting the software's advertised claims.

The statement specifically addresses the widely offered "speed-up packages" by these software providers. CRGL clarifies that these packages are purely a marketing ploy and do not genuinely improve ticket booking speed. The 12306 system employs strict risk control strategies at key stages such as user login, ticket order submission, and standby order submission. Any unusual requests are either directly rejected or delayed. Therefore, purchasing a "speed-up package" does not affect ticket booking speed and only increases costs without any tangible benefits. This constitutes outright commercial fraud, exploiting the urgent need for tickets during the Spring Festival travel rush to profit unfairly.

Furthermore, the statement points out that the remaining ticket information displayed on "speed-up" software is scraped from the 12306 platform and modified, and is not reliable. When all tickets for a particular train are sold out, these software programs may employ tactics like "buying a longer route and only using part of it" or "buying a shorter route and adding a longer one" or recommend unreasonable transfer options to falsely suggest ticket availability. This not only increases costs but can also create safety risks for train operations due to potential irregularities, with potentially dire consequences. Passengers are urged to exercise caution when using such software to avoid unnecessary losses.

CRGL also lists various risks associated with using "speed-up" software, reminding passengers to be vigilant. First, third-party "speed-up" software platforms collect and retain user information, including but not limited to names, ID numbers, phone numbers, and email addresses, posing a significant risk of personal data breaches. This not only impacts privacy but can also lead to financial losses or become a tool for fraudulent activities. Second, some "speed-up" software platforms employ hidden fees, bundled sales, etc., increasing booking costs. Some charge excessive "service fees" or "handling fees" beyond the ticket price, making the actual cost far higher than the official price. This is unreasonable and seriously infringes on user rights.

In summary, CRGL's statement unequivocally states that "speed-up" software is not a shortcut to purchasing tickets and may instead lead to numerous risks. The advertised "technological advantages" and "speed-up packages" are fraudulent marketing designed to mislead users and increase costs. Passengers should book tickets rationally, avoid using "speed-up" software, and prevent personal information leakage, financial loss, and other unnecessary problems. Using the official 12306 website or app is a safe and reliable method and the best way to safeguard rights. Choosing official channels avoids potential risks and ensures a safe, convenient, and transparent booking process. Users should be wary of misleading advertising from "speed-up" software, make rational judgments, and protect their own rights.

CRGL's statement effectively combats the false advertising of "speed-up" software, protects passenger rights, and contributes to a regulated ticket purchasing market. Passengers are encouraged to be security conscious, use legitimate channels, and avoid scams. Relevant departments are also urged to increase supervision and crack down on illegal and irregular activities like "speed-up" software to create a fair, just, and transparent ticket purchasing environment. CRGL reiterates that 12306 is the only official ticketing channel; any software claiming cooperation with 12306 is fraudulent.

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