Douyin Issues Safety Reminder: Beware of "Million Guarantee Service Expiration" Scams
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Douyin Issues Safety Reminder: Beware of "Million Guarantee Service Expiration" ScamsRecently, the Douyin platform issued an important security reminder, alerting users to be wary of fraudulent activities disguised as "million guarantee service expiration" notices.Douyin's security center revealed that in recent scams, fraudsters impersonated Douyin customer service personnel and contacted users via phone calls
Douyin Issues Safety Reminder: Beware of "Million Guarantee Service Expiration" Scams
Recently, the Douyin platform issued an important security reminder, alerting users to be wary of fraudulent activities disguised as "million guarantee service expiration" notices.
Douyin's security center revealed that in recent scams, fraudsters impersonated Douyin customer service personnel and contacted users via phone calls. They claimed that the "million guarantee service" the users had subscribed to was about to expire and would automatically deduct funds. They then tricked users into performing a series of operations, ultimately defrauding them of their property.
Unmasking the Scam:
These scammers typically employ the following tactics:
- Impersonating Customer Service: Fraudsters use phone calls or text messages to pose as Douyin customer service representatives, claiming that the users' "million guarantee service" is about to expire and will automatically deduct fees.
- Directing Operations: They induce users to download third-party software, add social accounts, share their screens, and other actions, aiming to obtain their bank card passwords, phone verification codes, and other crucial information.
- Defrauding Money: Through a series of manipulations, such as guiding users to open fake customer service websites, they ultimately achieve substantial money transfers, causing users to suffer financial losses.
Revealing the Truth:
Douyin platform explicitly states that the "million guarantee" service it provides is free of charge, aiming to safeguard user account security. It does not require users to pay any fees, nor does it necessitate renewal or service closure.
Douyin customer service representatives will never request users to:
- Share their screen.
- Operate online banking or Alipay for money transfers.
- Open third-party apps or websites.
Measures Taken by Douyin:
To effectively combat such fraudulent activities, the Douyin platform has implemented multiple measures:
- Issuing Anti-Fraud Reminders: Publishing anti-fraud reminders through official channels to raise user awareness.
- Enhancing Technical Measures: Interception and blockage of suspicious phone calls and websites to prevent the spread of fraudulent information.
- Encouraging User Feedback: Encouraging users to promptly report any similar occurrences to the platform or law enforcement, collaboratively tackling online fraud.
Police Reminder:
Law enforcement agencies also remind citizens that the "million guarantee" is a built-in safety feature of the software and does not require any payment. It will not "expire" or "become invalid," nor will it affect personal credit.
When Encountering Similar Scams, Remember the Following:
- Maintain composure and avoid panic.
- Do not disclose personal information, bank card passwords, or other critical data.
- Promptly report the incident to the Douyin platform or law enforcement.
Jointly Maintaining Network Security:
Douyin platform and law enforcement agencies jointly urge users to remain vigilant, strengthen their awareness, collaboratively combat online fraudulent activities, and maintain a healthy online environment.
Conclusion:
The "million guarantee service expiration" scam is a common online fraud tactic. Users need to be vigilant to avoid falling prey to the scammers. Understanding the scam's modus operandi and timely reporting can effectively safeguard personal property security.
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